If you have your Okta Verify app installed on your old phone and you want to add the same account on a new phone follow these steps:
- you have to remove the account from your old phone first
- open Okta on your laptop or desktop and set up Okta Verify again
How to remove Okta account from old phone
- open Okta Verify app
- tap account name
- tap Remove account
How to setup Okta Verify on new device
- download Okta Verify from store
- open app and tap Add account
- tap Organization
- tap Yes, ready to scan
- Open Okta website on your laptop or desktop
- On top-right, tap your account name and then Settings
- Under Extra Verification section tap Set up. You will see a QR code
- Go back to the app and scan it